{"id":3529,"date":"2017-02-14T09:01:07","date_gmt":"2017-02-14T08:01:07","guid":{"rendered":"https:\/\/www.europenet.it\/assistance\/"},"modified":"2023-05-25T15:20:35","modified_gmt":"2023-05-25T13:20:35","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.europenet.it\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"

[vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_message message_box_style=”solid” message_box_color=”black” css=”.vc_custom_1646651842649{background-color: #dd3333 !important;}”]WARNING: A software update is available for DEC-X1 PVR and DEC-X2 decoders. <\/strong>
\nContact Europe net for more information (assistenza@europenet.it or 06 30944097)
\n<\/strong>[\/vc_message][vc_custom_heading text=”ONLINE <\/b> Assistance ” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text el_class=”featured lead”]Online Assistance (SUPREME)<\/strong>
\nTo receive online technical assistance follow the instructions:
\n1- Contact customer service
\n2- Download the file by clicking on the button at the side
\n3- Run the file and provide the ID number and Password to the technical department.
\n4- Wait for the technician’s instructions[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_empty_space][vc_empty_space][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FServizi%2FSupremo.zip|”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]Online Assistance (TEAMVIEWER)<\/strong>
\nTo receive online technical assistance follow the instructions:
\n1- Contact customer service
\n2- Download the file by clicking on the button at the side
\n3- Run the file and provide the ID number and Password to the technical department.
\n4- Wait for the technician’s instructions[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:%20%20https%3A%2F%2Fget.teamviewer.com%2Fbravo-help|”][vc_empty_space][\/vc_column][\/vc_row][vc_row bg_type=”no_bg”][vc_column][vc_separator color=”custom” gap=”tall” gradient=”yes”][vc_custom_heading text=” BRAVO PRO CAMERA <\/b> Software ” use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]SearchTool x Windows<\/strong>
\nSoftware for managing BRAVO PRO series cameras from Windows PCs on the same network as the cameras[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBravoPro%2FSearchTool_Win.zip|”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]SearchTool x MAC<\/strong>
\nSoftware for managing the BRAVO PRO series camera from MAC pc on the same network as the cameras[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBravoPro%2FSearchTool_Mac.zip|”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]BRAVOCAMpro (x Windows)<\/strong>
\nProgram x management of PRO<\/strong> cameras from Windows PC on both local and external network.[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBravoPro%2FBRAVOCAMpro.zip|”][vc_empty_space][\/vc_column][vc_column][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]BRAVOCAMpro (x MAC)<\/strong>
\nProgram x management of PRO<\/strong> cameras from MAC on both local and external network.[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBravoPro%2FClient_Mac.zip|”][vc_empty_space][\/vc_column][vc_column][vc_separator color=”custom” gap=”tall” gradient=”yes”][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]Bravo Brochure<\/strong>
\nFull brochure of BRAVO products[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:http%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBrochure_Bravo.pdf|title:BRAVO%20Brochure|”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_column_text el_class=”featured lead”]Automation Brochure<\/strong>
\nBrochures of radicomandi and automation products[\/vc_column_text][\/vc_column][vc_column offset=”vc_col-md-2 vc_col-xs-12″ el_class=”push-top”][vc_btn title=”Click here!” size=”lg” skin=”primary” link=”url:https%3A%2F%2Fwww.europenet.it%2Fpublic%2FFileAziendali%2FBroch_RADIOCOMANDI.pdf|”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”custom” gap=”tall” gradient=”yes”][vc_single_image image=”2570″ img_size=”large” alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”custom” gap=”tall” gradient=”yes”][vc_column_text]<\/p>\n

Declaration of Conformity Products<\/strong><\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column offset=”vc_col-md-10 vc_col-xs-12″][vc_message message_box_style=”solid” message_box_color=”black” css=”.vc_custom_1646651842649{background-color: #dd3333 !important;}”]WARNING: A software update is available for DEC-X1 PVR and DEC-X2 decoders. Contact Europe net for more information (assistenza@europenet.it or 06 30944097) [\/vc_message][vc_custom_heading text=”ONLINE Assistance ” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text el_class=”featured lead”]Online Assistance (SUPREME) To receive online technical assistance follow the instructions: 1- Contact customer service 2- Download the file […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3529","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/pages\/3529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/comments?post=3529"}],"version-history":[{"count":0,"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/pages\/3529\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.europenet.it\/en\/wp-json\/wp\/v2\/media?parent=3529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}